Over the last three decades, Keith Rosen has delivered his customized sales training programs & sales management training & coaching programs to hundreds of thousands of salespeople & managers, helping business leaders in practically every industry; on five continents & in over 50 countries. Rosen chats about some of the ways in which sales trainers can help grow their departments. He frowns upon just focusing on underperformers without having a 30-day turn-around strategy in place. Rosen talks on some of the various aspects affecting sales cultures and how to break through a negative culture. Twitter: @KeithRosen

For over 15 years, Bryan Bedford has been transforming the way sports content is delivered to fans, teams, coaches and leagues around the world. Throughout his career in the digital sports and entertainment industry, Bedford has launched game-changing technologies in high growth businesses’ including broadcast replay solutions, stadium technology integration, digital networks and of course all things mobile related. Bedford talks about fan engagement at the stadium and how interconnected devices are changing the way we view the sports product live. Twitter: @Bryan_Bedford

Bob D'Amelio has been helping grow Western Michigan University for over 22 years, operating under several athletic directors, and growing out the WMU brand. D'Amelio chats about his successes, especially within the community and media realm, as well as some of the challenges that lie ahead for WMU. As D'Amelio states, while several people want to be athletic directors, it is a job title cut from a different cloth, and as far as D'Amelio is concerned, he's happy growing the WMU brand in Kalamazoo and beyond, whether that's at the helm or as one of the officers positioned to guide the overall department forward. Twitter: @BobDAmelio

The Minnesota Timberwolves are one of the innovative teams attempting to engage with the fan membership model. VP of Sales & Service Corey Breton explains that the team has made a full investment in building the entire fan engagement platform out. Breton discusses how the season ticket has been altered, to the point of conversion to the fan membership model, and where the fan now sits with investing in the team entirely. Breton talks about how the secondary market as well as premium tickets may have been drastically changed as fan attitudes toward buying tickets have converted into a loyalty-system of fan membership. Twitter: @CMB711

Jesse Zumbro has been a longtime listener to the podcast, so its about time that he came on as a guest. Zumbro has worked for two different minor league baseball teams, both independent and affilated, as well as with the Seattle Supersonics in their last year of existence in the Emerald City in 2008. This includes corporate sales, marketing and ticket sales. Zumbro shares his experiences working for the Sonics, including the hateful exodus of fans when the team was about to leave town, as well as the differences between affiliated and independent minor league baseball.

Vic Gregovits has helped initiate some of the largest revenue streams in MLB, NFL and college athletics. Gregovits talks about his stints with the Indians, Pirates and Robert Morris, driving revenue to organizations through new initiatives and sound training tactics. This goes beyond mere ticket sales acumen, and into the world of marketing, concessions and all other ancillaries as Gregovits shares his secrets for sales staff motivation and growth.

For 12 years, Jim Abbott has been leading Oklahoma City University's athletic department at the NAIA level. But he will be the first remind you that the letters NAIA or NCAA don't matter when it comes to whether Oklahoma City University is providing the best student-athlete experience in the country. Abbott's philosophy also extends to how he hires staff, including coaches, and he shares his vision of trying to teach fundraising as well as commitment to the athletic department to new employees. Abbott also talks about College Resource Management which offers up sessions designed to help athletic administrators at the small college level as well as #scachat, which is a Twitter chat aimed at creating a dialogue for athletic administration. Twitter: @jimabbott33

Sports business education across The Pond has a variance to its application, but that's not to suggest that it's not as worthy as its American or International colleagues within the field. University of Northampton Senior Lecture of Sports Marketing Alan Seymour discusses the breakdown of stereotypes about the UK sports business education system, as well as some of the features that it possess which make it an asset to any pupil from around the world. Seymour weighs in on the idea of dynamic pricing, marketing, as well as the ability to see the European Premier League as more than just Manchester United, but also for the other clubs that exist. Twitter: @Sportsmarketing1

For basketball athletes who sign contracts overseas, the process can be tough, especially when the foreign team decides to stop paying a legally-binding contract. Charles Bennett is CEO of the PlayersAssociation.org, which represents basketball professionals in the overseas arbitration system in order to receive restitution. This is a long, winding road of informative legal action through email, contracts and foreign teams that decide not to pay, as Bennett tries to get to the bottom of what players were promised, as well as what they received. Twitter: @

Al Guido is helping oversee one of the newest trends in stadium venues: the online data core principle of capturing as much customer information as possible, while still creating a fan experience unlike any other. Guido talks about the 49ers decision to leave Candlestick for Santa Clara, as well as some of the numerous reported customer features such as detection of bathroom and concessions lines, as well as the various seating option programs for the 49er faithful. Twitter: @AlGuido