Steve Nudelberg provides an intense sales training work out for anyone looking to maximize how they engage in broadening their relationships skills with a decision-maker. Nudelberg talks about how to make enough "touches" to count, crafting a CRM protocol to ensure that any prospect feels respected, but not sold to. Nudelberg shares his insight into the difference-making conversation skills that he trains in his sessions, ensuring that the prospect is in the right frame of mind during a face-to-face interaction. Twitter: @SteveNudelberg
Wearing his beloved Philadelphia Eagles jersey for the interview, Jeffrey Gitomer sits down to discuss sales ethics, practice of humility and why Wells Fargo did none of those things. A legendary sales trainer and author, Gitomer talks about where sales reps go wrong, and how they need to build up their own acumen without relying on their managers to do it for them. Gitomer focuses on sales training, customer service and some of the ways that every sales team can improve for their prospecting skills tomorrow. Gitomer shares a personal story where he was on the other end of the sales transaction as a customer, and what he learned from that experience. Twitter: @Gitomer
A returning guest to the podcast (Ep. 493), John Ruhlin discusses his new book, Giftology, which is a concept of how to maximize gifting which benefits relationship building through unique strides in care. Ruhlin is quick to point out that this isn't a mass distribution of a monetary item that creates the large impact, but the honest focus of understanding what the recipient will find specifically appealing to them. Ruhlin shares small little ways that change the dynamics of a relationship between two people, and how to ensure that it is never viewed as manipulative, but more instead as cross-beneficial. Twitter: @Ruhlin
From the moment he speaks, Ryan Stewman brings an electricity to his opinions about cold calling, closing and learning to sell. Stewman talks about some of the ways that he has used to close big deals and take prospects down the path to buying, especially when it comes to text messaging. Stewman discusses his thoughts on why cold calling is ineffective compared to other forms of selling, and why when everyone was getting out of the mortgage industry, Stewman doubled-down and gobbled up his competition. Twitter: @RyanStewman
Technology not only changes the sales person, but also the customer. Sales Hacker Author Max Altschuler explains how the growth of new devices has altered the way that customers are willing to receive messaging and sales propositions, and how new sales people must adapt in order to achieve revenue success in the modern era. Altschuler talks about the investment required by sales managers in order to shift the old metrics of out-dated phone calls per day to new KPIs focused on actually engaging, investing, and building relationships with consumers that can strengthen any company's brand. Twitter: @MaxAlts
Lindsey Boggs has started to blaze a trail in the sales world, through her early adoption of LinkedIn as a social selling tool. On the LinkedIn platform, Boggs has a 99% Social Selling Index (SSI), and has trained three teams to generate more leads, convert more prospects into sales, using her system of connecting through the Sales Navigator system. LinkedIn's head of marketing Justin Shriber calls Boggs a “Legend in the Realm of Social Selling” and someone who “knows how to sell”. Boggs talks about her beginnings in social selling, coming from a background as a classically-trained Opera singer, into a situation where Boggs is one of the leaders in the social selling movement. Boggs speaks about the changing way in which connections are made, bypassing the gate-keepers completely, and how to better understand the LinkedIn platform overall. Twitter: @LindseyBoggs
Brian G. Burns has over 20 years of sales expertise selling enterprise software for 12 VC backed start-ups. Burns now focuses on helping leadership teams create and dominate their market segments. Burns shares his approach, which is based on an exhaustive study of multi-million dollar deals across several industries and geographies. Burns talks about his time working in an efficient sales manner at a small company, and a time when the massive company bought the small one, creating multiple amounts of red tape, thus making it inefficient. Burns shares his vision of why the smallest rung of the sales category, those workers who are doing something that can be replaced by machinery, will be obsolete while the rest have the ability to survive and thrive. Twitter: @BrianGBurns
Burns has his own podcast, The Brutal Truth About Sales & Selling.